Get help

Support

You can find further help and documentation at the ARAS Wiki.

ARAS Security A/S provides support to installers of our products, as well as end users by agreement.

Support is basically free for all installers who have completed the NOX basic course.

Support includes troubleshooting, analysis, advice and guidance regarding programming and configuration.

Contact support via:

You can also create a "ticket" yourself in our support system, or check the status of a support case.

The Support Ticket System can be found here: https://aras.supportsystem.com/

If you instead need us at ARAS to directly program/configure a solution, you can choose to "buy help".

For larger tasks, you must obtain a quote.